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American Physical Therapy Association of Delaware

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Highmark to Use Helion Arc for UM

October 24, 2023 //  by Dan Klim

Dear Membership – please note Highmark is transitioning from Tivity / Wholehealth to Helion for their Utilization Management.  They report the transition will take place in December 2023.  They have yet to announce the exact date.  Please see the 3 PDF’s to help better understand the transition.

  • Highmark Introducing New Process for Physical Medicine Management Program
  • NaviNet® Provider Portal and Helion Arc Authorization Submission
  • Authorizations For Home Health, Hospice & Outpatient Therapy Routed to New UM Tool

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